Content Template Registration

Registering Content Templates: A Step-by-Step Guide

1. Log into the Smartping.

2. Navigate to "Template" and Click New Template

3. Fill in the Required Fields:

   • Type of Communication: Select your message category (Promotional, Service Explicit, etc.).

   • Template Type: Choose "SMS."

   • Content Template Name: Create a clear, descriptive name.

   • Header: Select from your previously approved headers.

   • Consent ID: (Optional) Select the relevant consent ID.

   • Business Category: Choose the category that best fits your business.

4. Create Template Content:

   • Enter the actual SMS message you'll send to customers.

   • Use variables (e.g., {#var#}) to represent dynamic content like dates, names, or product details.

   • Important:

     • Variables are case-sensitive and mandatory for transactional/service messages.

     • Promotional messages can have fixed or variable content.

     • Limit of two variables per template.

     • Use variables for sensitive information like amounts, dates, etc.

       

5. Submit for Approval: Once you've filled in all the details, click "Submit."

6. Approval Time: It can take 3-7 business days for Smartping to approve your template.

7. View Submitted Templates: You can track the status of your templates (requested, rejected, registered) under the "Content Template Details" tab. You can also search and filter templates here.